Frequently Asked Questions

No referral is needed for most services at Daily Routine Wellness. You can schedule appointments directly for general healthcare, immunizations, health assessments, and psychological therapy. For specialized services or insurance requirements, our team will gladly assist with referral coordination.

We accept most major insurance plans including Medicare, Medicaid, Blue Cross Blue Shield, Aetna, UnitedHealthcare, Cigna, and many regional providers. Please contact our billing department at (540) 843-0233 to verify your specific coverage before your visit.

Yes! We provide secure, HIPAA-compliant telehealth consultations for follow-ups, chronic disease management, mental health therapy, and certain acute concerns. Virtual visits offer the same quality care from the comfort of your home.

You can access your records anytime through our secure patient portal on our website. Alternatively, submit a written request to our medical records department or call us directly. We prioritize your privacy and ensure all records are handled with strict confidentiality.

Please bring a valid photo ID, insurance card, list of current medications (including dosages), any relevant medical records from previous providers, and a notebook for questions. Arrive 15 minutes early to complete any necessary paperwork.

Absolutely! We offer comprehensive care for patients of all ages. Our pediatric services include well-child visits, immunizations, and developmental screenings. For seniors, we provide geriatric assessments, chronic disease management, and wellness programs tailored to aging adults.

We understand schedules change. Please provide at least 24 hours notice to cancel or reschedule without penalty. You can do this by calling (540) 843-0233, using our patient portal, or replying to your appointment confirmation email.

Your privacy is our priority. All patient information is protected under HIPAA regulations and our strict internal policies. We use encrypted systems for electronic records and train all staff on confidentiality protocols. Your trust is fundamental to our care.